Capsule incident

LastPass Chrome Extension

Notice Resolved View vendor source →

Capsule experienced a notice incident on January 30, 2017, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2017, 11:15 AM UTC
Resolved
Feb 01, 2017, 02:03 PM UTC
Duration
2d 2h
Detected by Pingoru
Jan 30, 2017, 11:15 AM UTC

Update timeline

  1. investigating Feb 16, 2017, 01:43 PM UTC

    Over the weekend an update to the LastPass Chrome extension has introduced a bug that is causing unexpected logouts when attempting to complete forms or perform actions in Capsule. While we work with LastPass to help them fix the extension we suggest disabling the LastPass extension or switching to an alternative browser like Edge, Firefox or Safari.

  2. resolved Feb 16, 2017, 01:44 PM UTC

    We have not been able to get satisfactory assurances that LastPass will be able to resolve this issue with their extension. However in the meantime we have been able to create a workaround to resolve the issue by making changes to Capsule. If you're currently logged into Capsule, you'll need to log out then back in again. You'll then be able to use Capsule as normal with the LastPass extension enabled.