Capsule incident

Some users are unable to access Capsule

Notice Resolved View vendor source →

Capsule experienced a notice incident on July 20, 2018 affecting Capsule, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2018, 08:53 PM UTC
Resolved
Jul 20, 2018, 10:02 PM UTC
Duration
1h 9m
Detected by Pingoru
Jul 20, 2018, 08:53 PM UTC

Affected components

Capsule

Update timeline

  1. investigating Jul 20, 2018, 08:53 PM UTC

    Our systems monitoring has spotted a problem that is affecting access to Capsule. Our team has been alerted and are investigating. We'll post a further update once we have more information.

  2. monitoring Jul 20, 2018, 09:02 PM UTC

    We have identified an issue with one of our load balancers. This has now been replaced and we are continuing to monitor.

  3. resolved Jul 20, 2018, 10:02 PM UTC

    This incident has been resolved.