Capsule experienced a major incident on July 12, 2021 affecting Capsule, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Capsule
Update timeline
- investigating Jul 12, 2021, 02:32 PM UTC
Capsule is unavailable for some users for short periods of time. We're seeing intermittent connectivity errors and performance issues with a 3rd Party ISP. We'll keep you updated as we know more.
- identified Jul 12, 2021, 02:33 PM UTC
We've identified connectivity errors and performance issues with a 3rd Party ISP. We'll keep you updated as we know more.
- monitoring Jul 12, 2021, 04:11 PM UTC
The 3rd party ISP has recovered. We'll keep monitoring for a little longer.
- monitoring Jul 12, 2021, 04:12 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 12, 2021, 04:47 PM UTC
This incident has been resolved.