Capsule experienced a notice incident on October 31, 2022, lasting 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 31, 2022, 03:04 PM UTC
We're currently aware of an issue affecting some BT Broadband customer's access to Capsule. BT appear to be working on a fix.
- resolved Oct 31, 2022, 03:59 PM UTC
BT are reporting that the issue has been resolved. If affected please reboot your router and try connecting to Capsule again. If you're still having issues please contact us.