Capsule experienced a major incident on December 9, 2023 affecting Capsule, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 09, 2023, 07:04 AM UTC
We're investigating the issue.
- investigating Dec 09, 2023, 07:52 AM UTC
We're are continuing to investigate.
- investigating Dec 09, 2023, 09:32 AM UTC
We're working on mitigating a Denial of Service attack against our site. We'll keep you updated.
- identified Dec 09, 2023, 10:23 AM UTC
We're continuing to work on the issue. Capsule is up, but running slowly. We're working to fully mitigate and get the performance back to normal.
- identified Dec 09, 2023, 11:31 AM UTC
Capsule is still working but availability is patchy some requests taking longer than normal to serve. We're are continuing to work on mitigating the outage. We'll keep you updated.
- identified Dec 09, 2023, 12:45 PM UTC
We have put some mitigations in place. However you may still experience some poor performance. We continue to work on restoring the service to normal.
- identified Dec 09, 2023, 12:54 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 09, 2023, 02:40 PM UTC
We're continue to monitor application performance.
- resolved Dec 10, 2023, 09:22 AM UTC
This incident has been resolved.