Capsule incident

Configuration error with monitoring system

Notice Resolved View vendor source →

Capsule experienced a notice incident on October 30, 2017, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2017, 12:39 PM UTC
Resolved
Oct 30, 2017, 01:00 PM UTC
Duration
21m
Detected by Pingoru
Oct 30, 2017, 12:39 PM UTC

Update timeline

  1. investigating Oct 30, 2017, 12:39 PM UTC

    Our systems monitoring has spotted a problem that is affecting access to Capsule. Our team has been alerted and are investigating. We'll post a further update once we have more information.

  2. identified Oct 30, 2017, 12:41 PM UTC

    There is a configuration fault on our monitoring system which is incorrectly showing that Capsule is down. Capsule is operating normally.

  3. resolved Oct 30, 2017, 01:00 PM UTC

    This incident has been resolved.