Capsule incident

Dropbox Processing Delay

Minor Resolved View vendor source →

Capsule experienced a minor incident on October 10, 2024 affecting Drop Box, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 04:00 PM UTC
Resolved
Oct 10, 2024, 06:01 PM UTC
Duration
2h
Detected by Pingoru
Oct 10, 2024, 04:00 PM UTC

Affected components

Drop Box

Update timeline

  1. investigating Oct 10, 2024, 04:00 PM UTC

    We're currently experiencing delays storing emails sent to Capsule's dropbox addresses. Our team is investigating and working on a fix.

  2. monitoring Oct 10, 2024, 05:08 PM UTC

    We have identified the cause of the delay and a mitigation has been put in place. We expect most delayed emails to be processed within 30 minutes.

  3. resolved Oct 10, 2024, 06:01 PM UTC

    This incident has been resolved.