Cappsule incident

Timesheet pages are not accessible intermittently

Major Resolved View vendor source →

Cappsule experienced a major incident on June 10, 2025 affecting Timesheet tracking for JIRA, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 02:30 PM UTC
Resolved
Jun 11, 2025, 03:33 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 10, 2025, 02:30 PM UTC

Affected components

Timesheet tracking for JIRA

Update timeline

  1. investigating Jun 10, 2025, 02:30 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 11, 2025, 03:33 PM UTC

    The incident has been resolved. The issue was caused by our hosting server that was experiencing problems and failed to process all requests. The impact was minimal and affected few users from two companies