Capdesk incident

App is currently slow and random Oops messages are shown

Critical Resolved View vendor source →

Capdesk experienced a critical incident on August 9, 2021 affecting Application, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2021, 08:35 AM UTC
Resolved
Aug 09, 2021, 10:42 AM UTC
Duration
2h 7m
Detected by Pingoru
Aug 09, 2021, 08:35 AM UTC

Affected components

Application

Update timeline

  1. investigating Aug 09, 2021, 08:35 AM UTC

    We have reports that the app is currently slow and random Oops messages are thrown, we are investigating.

  2. identified Aug 09, 2021, 09:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 09, 2021, 10:15 AM UTC

    We are continuing to monitor the situation and trying to understand the issue.

  4. monitoring Aug 09, 2021, 10:29 AM UTC

    We have rollbacked a change to our infrastructure which seemed to have been causing issues. We are actively monitoring the situation, but from our metrics, situation seems to have improved.

  5. resolved Aug 09, 2021, 10:42 AM UTC

    This incident has been resolved.