Capdesk incident

Reports of application being unavailable

Critical Resolved View vendor source →

Capdesk experienced a critical incident on May 30, 2023 affecting Application, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 07:01 PM UTC
Resolved
May 30, 2023, 11:40 PM UTC
Duration
4h 38m
Detected by Pingoru
May 30, 2023, 07:01 PM UTC

Affected components

Application

Update timeline

  1. investigating May 30, 2023, 07:01 PM UTC

    We are currently investigating this issue.

  2. investigating May 30, 2023, 07:10 PM UTC

    We are continuing to investigate this issue.

  3. identified May 30, 2023, 07:14 PM UTC

    Our infrastructure provider seems to be having an outage at the moment. We are in contact with them and will be updating status accordingly.

  4. identified May 30, 2023, 07:47 PM UTC

    We had the confirmation that our infrastructure provider is having issues, as multiple reports have surfaced as well. We are in contact with them and hopefully the situation is solved soon. We cannot provide any ETA at the moment. Thank your for your patience.

  5. monitoring May 30, 2023, 11:06 PM UTC

    Our infrastructure provider seems to be back up and running. We are monitoring the situation actively.

  6. resolved May 30, 2023, 11:40 PM UTC

    This incident has been resolved.