Capdesk incident

SMS delivery failues

Minor Resolved View vendor source →

Capdesk experienced a minor incident on March 19, 2024 affecting Application, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 10:37 AM UTC
Resolved
Mar 19, 2024, 11:24 AM UTC
Duration
47m
Detected by Pingoru
Mar 19, 2024, 10:37 AM UTC

Affected components

Application

Update timeline

  1. investigating Mar 19, 2024, 10:37 AM UTC

    We are currently investigating reports of SMS delivery failures

  2. identified Mar 19, 2024, 10:58 AM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Mar 19, 2024, 11:20 AM UTC

    We have just deployed a fix and are actively monitoring the results. SMS should start flowing very soon.

  4. resolved Mar 19, 2024, 11:24 AM UTC

    This incident has been resolved.