Canonical incident

Component "jaas.ai" and a few other components are Down

Major Resolved View vendor source →

Canonical experienced a major incident on October 9, 2026 affecting developer.ubuntu.com and jaas.ai and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 01:21 PM UTC
Resolved
Oct 09, 2026, 01:45 PM UTC
Duration
24m
Detected by Pingoru
Oct 09, 2026, 01:21 PM UTC

Affected components

developer.ubuntu.comjaas.aiubuntu.com

Update timeline

  1. investigating Oct 09, 2026, 01:21 PM UTC

    "developer.ubuntu.com" is Down

  2. investigating Oct 09, 2026, 01:27 PM UTC

    "ubuntu.com" is Down

  3. investigating Oct 09, 2026, 01:27 PM UTC

    "jaas.ai" is Down

  4. monitoring Oct 09, 2026, 01:37 PM UTC

    "ubuntu.com" is Operational

  5. monitoring Oct 09, 2026, 01:38 PM UTC

    "jaas.ai" is Operational

  6. resolved Oct 09, 2026, 01:45 PM UTC

    All components are Operational