Canary incident

Canary services outage

Minor Resolved View vendor source →

Canary experienced a minor incident on September 29, 2017, lasting 6h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2017, 08:26 PM UTC
Resolved
Sep 30, 2017, 02:49 AM UTC
Duration
6h 23m
Detected by Pingoru
Sep 29, 2017, 08:26 PM UTC

Update timeline

  1. investigating Sep 29, 2017, 08:26 PM UTC

    We are currently investigating issues with the following features. Watch live services and device to cloud connectivity are not affected. * First time device activations * Password resets * Login to the Canary app * Member invites * Video event creation * Notification delivery * Mode changes

  2. resolved Sep 30, 2017, 02:49 AM UTC

    The earlier Canary services outage has been resolved.