Canary incident

Service Interruption

Minor Resolved View vendor source →

Canary experienced a minor incident on March 1, 2018, lasting 18h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2018, 07:35 PM UTC
Resolved
Mar 02, 2018, 02:18 PM UTC
Duration
18h 43m
Detected by Pingoru
Mar 01, 2018, 07:35 PM UTC

Update timeline

  1. investigating Mar 01, 2018, 07:35 PM UTC

    Our engineers are investigating an issue that is causing rapid notifications within the app, as well as the inability to change modes/settings, activating new devices, and accessing the web app via my.canary.is.

  2. investigating Mar 02, 2018, 12:01 AM UTC

    Our engineers are continuing to work towards a resolution to the issue impacting Canary services. We appreciate your patience, and apologize for any inconvenience this may have caused.

  3. resolved Mar 02, 2018, 02:18 PM UTC

    The previous issues impacting Canary services have been resolved.