Canary experienced a minor incident on June 26, 2019 affecting Canary App, lasting 16d. The incident has been resolved; the full update timeline is below.
Affected components
Canary App
Update timeline
- monitoring Jun 26, 2019, 02:19 PM UTC
Our engineers are monitoring an issue that is causing a delay in video playback within the Canary App that is impacting a subset of our users. We are working towards a complete resolution to this issue and will post here once everything is back to normal.
- monitoring Jun 28, 2019, 04:07 PM UTC
We are continuing to monitor for any issues impacting video playback and accessing Timeline events. At this time we believe all issues should be resolved. If you are still experiencing these issues please contact our support time by emailing [email protected].
- resolved Jul 16, 2019, 02:41 PM UTC
This incident has been resolved.