Canary incident

Video Event Delay

Minor Resolved View vendor source →

Canary experienced a minor incident on August 6, 2020 affecting Canary Service, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2020, 07:12 PM UTC
Resolved
Aug 06, 2020, 09:22 PM UTC
Duration
2h 10m
Detected by Pingoru
Aug 06, 2020, 07:12 PM UTC

Affected components

Canary Service

Update timeline

  1. identified Aug 06, 2020, 07:12 PM UTC

    Our team has identified an issue causing a subset of videos and notifications to have a delay in processing. We are actively working on resolving this, and will update here as we receive new information.

  2. resolved Aug 06, 2020, 09:22 PM UTC

    The previous issues causing some delays in a subset of video events has been resolved.