Canary experienced a minor incident on May 2, 2021 affecting Canary Service, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Canary Service
Update timeline
- investigating May 02, 2021, 02:40 PM UTC
Our team is investigating reports from a subset of users reporting that they are having difficulties with their Canary device's connectivity. We will provide further updates here as we work towards a resolution.
- monitoring May 02, 2021, 03:17 PM UTC
Our team has identified the issue and implemented a fix. We are continuing to monitor the services, and are hoping to update to fully resolved shortly. Thanks for your continued patience and understanding.
- resolved May 02, 2021, 03:41 PM UTC
The previous incident has been resolved.