Canary incident

Canary Services Update

Notice Resolved View vendor source →

Canary experienced a notice incident on January 6, 2024 affecting Canary Service and Canary App and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2024, 10:04 PM UTC
Resolved
Jan 06, 2024, 10:45 PM UTC
Duration
41m
Detected by Pingoru
Jan 06, 2024, 10:04 PM UTC

Affected components

Canary ServiceCanary Appmy.canary.iscanary.is

Update timeline

  1. investigating Jan 06, 2024, 10:04 PM UTC

    Our team is in the process of identifying an issue impacting a subset of our Canary users, and is actively working on restoring all services. We thank you for your patience.

  2. monitoring Jan 06, 2024, 10:22 PM UTC

    We have initiated a resolution to the currently impacted services, and are continuing to monitor our systems. We will update you as the incident develops. We appreciate your patience and understanding.

  3. resolved Jan 06, 2024, 10:45 PM UTC

    We are continuing to monitor our services, but at this time all services should now be restored. We thank you for your patience.