CampusLabs incident

Investigating Issue - Portfolio

Minor Resolved View vendor source →

CampusLabs experienced a minor incident on August 23, 2023 affecting Portfolio, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 12:00 PM UTC
Resolved
Aug 23, 2023, 04:04 PM UTC
Duration
4h 3m
Detected by Pingoru
Aug 23, 2023, 12:00 PM UTC

Affected components

Portfolio

Update timeline

  1. investigating Aug 23, 2023, 12:55 PM UTC

    We are currently investigating an issue with submitting work in Portfolio. Students are seeing a message that says "Connect to Blackboard" instead of the Submit button. We will post an update shortly.

  2. investigating Aug 23, 2023, 01:58 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 23, 2023, 04:04 PM UTC

    The issue with submitting work in Portfolio was resolved as of approximately 12:03 pm EDT and no further incidents have been reported.