CampusLabs incident

Investigating Issue - Accessing some Engage sites

Minor Resolved View vendor source →

CampusLabs experienced a minor incident on October 10, 2023 affecting Explore web interface and Action Center web interface and 1 more component, lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2023, 01:45 PM UTC
Resolved
Oct 10, 2023, 07:26 PM UTC
Duration
5h 41m
Detected by Pingoru
Oct 10, 2023, 01:45 PM UTC

Affected components

Explore web interfaceAction Center web interfaceAdministration web interfaceForms, Elections, and RegistrationsBudgeting web interfaceCorq AppEvent Check-in AppPublic APIVanity URLsMail Relays

Update timeline

  1. investigating Oct 10, 2023, 06:52 PM UTC

    We are currently investigating an issue with accessing some Engage sites. Some users may experience an error indicating "Too many redirects". Our team is actively investigating.

  2. investigating Oct 10, 2023, 07:26 PM UTC

    The issue with accessing some Engage sites has been resolved. No further issues have been reported.

  3. resolved Oct 11, 2023, 10:16 PM UTC

    The issue with accessing some Engage sites has been resolved. No further issues have been reported.