CampusLabs incident

Investigating Issue - Portfolio

Minor Resolved View vendor source →

CampusLabs experienced a minor incident on March 25, 2024 affecting Portfolio, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2024, 04:32 PM UTC
Resolved
Mar 25, 2024, 07:45 PM UTC
Duration
3h 12m
Detected by Pingoru
Mar 25, 2024, 04:32 PM UTC

Affected components

Portfolio

Update timeline

  1. investigating Mar 25, 2024, 04:32 PM UTC

    We are currently investigating an issue with accessing the Portfolio system via LTI. The Portfolio application is operational. Some users may be experiencing an error message when attempting to access their Portfolio accounts via an LTI link in their LMS. We will post an update shortly.

  2. resolved Mar 25, 2024, 07:45 PM UTC

    The issue with accessing the Portfolio system via LTI was resolved as of approximately 3:43pm ET and no further incidents have been reported.