CampusLabs experienced a minor incident on March 18, 2024 affecting Insight, lasting 29d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Insight
Update timeline
- investigating Mar 18, 2024, 02:50 PM UTC
We are currently investigating an issue with synchronizing Attendance Data in Insight. The application itself is operational.
- investigating Apr 02, 2024, 05:06 PM UTC
The issue with Insight data synchronization is still being investigated, but may only be affecting some instances. If you are experiencing this issue at your campus, please reach out to Support for additional assistance.
- resolved Apr 17, 2024, 12:40 PM UTC
The issue with synchronizing Attendance Data in Insight was resolved as of approximately 8:30 am ET and no further incidents have been reported.