CampusLabs incident

Investigating Issue - Milestone

Minor Resolved View vendor source →

CampusLabs experienced a minor incident on May 31, 2024 affecting Milestone, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 04:21 PM UTC
Resolved
Jun 03, 2024, 04:07 PM UTC
Duration
2d 23h
Detected by Pingoru
May 31, 2024, 04:21 PM UTC

Affected components

Milestone

Update timeline

  1. investigating May 31, 2024, 04:21 PM UTC

    We have identified an issue at Mozilla that is impacting Milestone. There is a global issue impacting the ability to process badge data. As a result, users are unable to validate and import 2.0 Open Badges in Milestone. 1EdTech and Mozilla are working on a resolution. We will continue to monitor and provide an update once resolved.

  2. resolved Jun 03, 2024, 04:07 PM UTC

    The issue Mozilla that was experiencing that was impacting Milestone was resolved as of approximately 11:53 am ET and no further incidents have been reported.