CampusLabs incident

Issue Identified

Major Resolved View vendor source →

CampusLabs experienced a major incident on July 19, 2024 affecting Manager Portal and MyCoursEval and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 01:13 AM UTC
Resolved
Jul 19, 2024, 01:37 AM UTC
Duration
23m
Detected by Pingoru
Jul 19, 2024, 01:13 AM UTC

Affected components

Manager PortalMyCoursEvalRemote PortalEvaluation Collection (SaaS only)Mailing ServiceFTPS

Update timeline

  1. identified Jul 19, 2024, 01:13 AM UTC

    Due to a Microsoft Azure incident, some customers may experience an issue accessing their Course Evaluation site. We are monitoring the Microsoft issue.

  2. resolved Jul 19, 2024, 01:37 AM UTC

    The issue with Course Evaluations has been resolved as of approximately 9:35pm ET and no further incidents have been reported.