CampusLabs experienced a major incident on September 3, 2024 affecting Explore web interface and Action Center web interface and 1 more component, lasting 16d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Explore web interfaceAction Center web interfaceAdministration web interfaceBudgeting web interface
Update timeline
- investigating Sep 03, 2024, 06:47 PM UTC
We are currently investigating an issue with accessing Engage.
- investigating Sep 04, 2024, 03:16 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 05, 2024, 01:36 PM UTC
We believe the issue with accessing Engage has been addressed. We will continue monitoring and post a final update soon.
- resolved Sep 20, 2024, 05:55 PM UTC
The issue with accessing Engage was resolved as of September 5, 2024. We have been monitoring and optimizing the situation since, and no further incidents have been reported.