Cambly incident

Errors Entering Classroom for students using Cambly Web

Notice Resolved View vendor source →

Cambly experienced a notice incident on December 9, 2022 affecting Cambly Server, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2022, 11:27 PM UTC
Resolved
Dec 10, 2022, 12:17 AM UTC
Duration
50m
Detected by Pingoru
Dec 09, 2022, 11:27 PM UTC

Affected components

Cambly Server

Update timeline

  1. investigating Dec 09, 2022, 11:27 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 09, 2022, 11:27 PM UTC

    Students calling from mobile do not seem to be affected.

  3. identified Dec 09, 2022, 11:59 PM UTC

    We're pushing a fix shortly. Thanks for your patience!

  4. resolved Dec 10, 2022, 12:17 AM UTC

    We have released a fix for students and tutors not able to enter the classroom on the web.