Cambium Networks experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 20, 2025, 06:30 AM UTC
Type: Incident Duration: 16 hours and 3 minutes Affected Components: , XMS Admin UI, cnMaestro - CBRS, CBRS Partner - Google, CBRS Partner - CommScope, CBRS Partner - Federated Wireless, EasyPass Guest Access, , Device Status and Collection, , XMS → cnMaestro → CBRS → Oct 20, 06:30:00 GMT+0 - Investigating - We are currently investigating this incident. Oct 20, 08:22:04 GMT+0 - Identified - AWS has reported major outages of a number of components, though we are seeing signs of recovery. cnMaestro customers may experience some loss of statistics data during this time. Oct 20, 09:56:51 GMT+0 - Identified - XMS Cloud EPSK services are impacted, customers may see timeouts for EPSK. We are looking for ways to work around the underlying infrastructure issues to restore service Oct 20, 10:32:42 GMT+0 - Monitoring - We're seeing reduced errors in all services, but customers using EPSK in the us-e1 pods may continue to experience delays Oct 20, 11:02:04 GMT+0 - Resolved - All services are operational, though some may be slow as backlog is worked through. AWS has reported all clear with some rate limiting. We continue to monitor for issues, and will update when we hear more. Oct 20, 15:03:23 GMT+0 - Identified - Users on some pods in the us-east-1 region may still experience degradation in service. Managed devices for these services are not impacted, but some admins may be unable to log in to cnMaestro cloud. We are working with AWS to work around the regional issue. Oct 20, 22:33:24 GMT+0 - Resolved - We're seeing traffic levels back to normal, and no alerts. We'll continue to monitor and update on any changes.