CallHub incident

CallHub Voice & SMS services are impacted due to carriers

Major Resolved View vendor source →

CallHub experienced a major incident on July 1, 2020 affecting SMS Messages and Phone Calls and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2020, 11:45 PM UTC
Resolved
Jul 02, 2020, 01:44 AM UTC
Duration
1h 58m
Detected by Pingoru
Jul 01, 2020, 11:45 PM UTC

Affected components

SMS MessagesPhone CallsBrowser Calls

Update timeline

  1. investigating Jul 02, 2020, 01:20 AM UTC

    CallHub Voice & SMS services impacted across all geographies, due to issues with our telecom carriers. We're working with them on resolving these issues. We will keep you posted on the updates. If you have any queries please do send them to [email protected].

  2. investigating Jul 02, 2020, 01:44 AM UTC

    This issue is now resolved.

  3. resolved Jul 02, 2020, 01:44 AM UTC

    This incident has been resolved.