CallHub incident

Voice Broadcasting and Messaging services are downgraded

Minor Resolved View vendor source →

CallHub experienced a minor incident on November 22, 2021 affecting SMS Messages and Phone Calls, lasting 16d 20h. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2021, 06:00 PM UTC
Resolved
Dec 09, 2021, 02:48 PM UTC
Duration
16d 20h
Detected by Pingoru
Nov 22, 2021, 06:00 PM UTC

Affected components

SMS MessagesPhone Calls

Update timeline

  1. investigating Nov 22, 2021, 06:00 PM UTC

    You may experience failed calls, latency/time outs, or delayed or failed messages intermittently. We are currently investigating the matter with our Telecom Carrier.

  2. monitoring Nov 22, 2021, 06:55 PM UTC

    All services are restored and we are monitoring the situation. Please stay tuned.

  3. resolved Dec 09, 2021, 02:48 PM UTC

    This incident has been resolved.