CallHub incident

CallHub users may experience 5xx errors or timeouts while reaching to CallHub domains

Major Resolved View vendor source →

CallHub experienced a major incident on June 21, 2022 affecting Browser Calls, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 06:56 AM UTC
Resolved
Jun 21, 2022, 01:02 PM UTC
Duration
6h 5m
Detected by Pingoru
Jun 21, 2022, 06:56 AM UTC

Affected components

Browser Calls

Update timeline

  1. investigating Jun 21, 2022, 06:56 AM UTC

    We are currently investigating the matter and will keep you posted on it.

  2. monitoring Jun 21, 2022, 07:33 AM UTC

    We identified the issue with one of our third-party services (Cloudflare’s network), and they have deployed the fix. As a result, all CallHub domains are accessible now, and we are still monitoring the situation.

  3. resolved Jun 21, 2022, 01:02 PM UTC

    This incident has been resolved and we are closing it for the time.