CallHub incident

Customers in US/Canada of CallHub may experience service interruption

Critical Resolved View vendor source →

CallHub experienced a critical incident on July 2, 2022 affecting Main Dashboard, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2022, 03:21 PM UTC
Resolved
Jul 02, 2022, 05:16 PM UTC
Duration
1h 55m
Detected by Pingoru
Jul 02, 2022, 03:21 PM UTC

Affected components

Main Dashboard

Update timeline

  1. identified Jul 02, 2022, 03:21 PM UTC

    Our teams are investigating the matter, and they have identified the issue. Please stay tuned.

  2. identified Jul 02, 2022, 04:09 PM UTC

    We are continuing to work on the fix of this issue.

  3. monitoring Jul 02, 2022, 04:49 PM UTC

    We have deployed the fix, and CallHub services are resumed now. However, we are still monitoring the situation.

  4. resolved Jul 02, 2022, 05:16 PM UTC

    This incident has been resolved.