CallHub incident

Due to a current service interruption at one of our third-party services, CallHub calling services are affected for all customers.

Major Resolved View vendor source →

CallHub experienced a major incident on September 5, 2023 affecting Phone Calls and Browser Calls, lasting 7h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2023, 10:57 PM UTC
Resolved
Sep 06, 2023, 06:03 AM UTC
Duration
7h 6m
Detected by Pingoru
Sep 05, 2023, 10:57 PM UTC

Affected components

Phone CallsBrowser Calls

Update timeline

  1. identified Sep 05, 2023, 10:57 PM UTC

    We are working with the concerned team and will keep you posted here.

  2. monitoring Sep 05, 2023, 11:11 PM UTC

    The concerned team has implemented a fix and is monitoring the impact. The calling service should be back to normal for you. Still, we are monitoring the system.

  3. resolved Sep 06, 2023, 06:03 AM UTC

    This incident has been resolved.