CallHub incident

Due to a current service interruption at one of our third-party services, CallHub calling services are affected for all customers.

Major Resolved View vendor source →

CallHub experienced a major incident on September 6, 2023 affecting Phone Calls and Browser Calls, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 05:00 PM UTC
Resolved
Sep 06, 2023, 09:33 PM UTC
Duration
4h 32m
Detected by Pingoru
Sep 06, 2023, 05:00 PM UTC

Affected components

Phone CallsBrowser Calls

Update timeline

  1. identified Sep 06, 2023, 05:00 PM UTC

    We are working with the concerned team and will keep you posted here. A fix is being implemented. Stay tuned.

  2. identified Sep 06, 2023, 06:23 PM UTC

    We are still working with the concerned teams on a fix. Please stay tuned.

  3. resolved Sep 06, 2023, 09:33 PM UTC

    The concerned team has implemented a fix and the calling service should be back to normal for you. This incident has been resolved.