CallFire incident

Outage on Inbound Calls, new CallFire Platform

Major Resolved View vendor source →

CallFire experienced a major incident on October 2, 2014, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2014, 02:40 PM UTC
Resolved
Oct 02, 2014, 04:19 PM UTC
Duration
1h 39m
Detected by Pingoru
Oct 02, 2014, 02:40 PM UTC

Update timeline

  1. investigating Oct 02, 2014, 02:40 PM UTC

    We are currently experiencing an outage for inbound Call Tracking and IVR campaigns on the CallFire platform, also known as Tesla. Our technicians have identified the cause of the outage, and are working to resolve it.

  2. resolved Oct 02, 2014, 04:19 PM UTC

    Thank you for your patience. Service is now fully-restored on the new CallFire platform.