CallFire experienced a notice incident on October 28, 2014, lasting 41m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 28, 2014, 05:57 PM UTC
We are currently experiencing a system outage with the legacy CCC product. Our engineers are aware of the situation and are working to resolve it. Note that this cause all agents to be logged off. We apologize for the inconvenience.
- identified Oct 28, 2014, 06:04 PM UTC
Issue has been resolved, but it may take up to 15 minutes for all campaigns to come back online.
- resolved Oct 28, 2014, 06:38 PM UTC
This incident has been resolved.