CallFire incident

Outbound calling stalled

Notice Resolved View vendor source →

CallFire experienced a notice incident on November 21, 2014, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2014, 08:15 PM UTC
Resolved
Nov 21, 2014, 08:22 PM UTC
Duration
7m
Detected by Pingoru
Nov 21, 2014, 08:15 PM UTC

Update timeline

  1. identified Nov 21, 2014, 08:15 PM UTC

    This includes all outbound: IVR, VB, and agent callbacks.

  2. resolved Nov 21, 2014, 08:22 PM UTC

    We are now working to query the timeouts and resend them.