CallFire experienced a minor incident on January 13, 2015, lasting 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 13, 2015, 05:14 PM UTC
The CallFire system is undergoing maintenance. This currently affects all products on our platform: Voice Broadcast, Cloud Call Center, Call Tracking, and SMS Text Messaging. We are working to restore service as soon as possible.
- monitoring Jan 13, 2015, 05:24 PM UTC
Maintenance is complete, Engineering teams are running final checks.
- resolved Jan 13, 2015, 05:31 PM UTC
Smoke tests are complete.