CallFire experienced a minor incident on October 8, 2014, lasting 5d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 08, 2014, 06:31 PM UTC
The Legacy product is seeing a high volume of Voice Broadcasts. Some users requesting test calls, etc. will notice increased wait time.
- monitoring Oct 09, 2014, 05:33 PM UTC
Intermittent slowness may be observed on the CF2 platform. This is a load related issue that we are continuing to monitor.
- investigating Oct 09, 2014, 10:45 PM UTC
Agent login issues in CF2. Investigating.
- monitoring Oct 10, 2014, 01:12 AM UTC
We had many issues where Agents were affected on the CF2 platform. As of the time of this updates, things seem to be quiet.
- resolved Oct 13, 2014, 08:19 PM UTC
No new instances of slowdown. However going into the election season, one should expect these issues to crop up again,.