CallFire Outage History

CallFire had 2 outages in the last 2 years totaling 22h 9m of downtime — averaging 0.1 incidents per month.

There were 2 CallFire outages since July 23, 2024 totaling 22h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.callfire.com

Minor February 25, 2025

Number provisioning delays.

Detected by Pingoru: Feb 25, 2025, 05:27 PM UTC
Resolved: Feb 26, 2025, 12:13 AM UTC
Duration: 6h 46m

Timeline · 2 updates

investigating Feb 25, 2025, 05:27 PM UTC

A key industry partner is experiencing delays with the provisioning of new numbers. New customers completing carrier registration and existing customers purchasing a new number for texting may be affected. This issue is currently affecting many in our industry. If you have recently submitted your carrier registration, we recommend subscribing to our status page so that you’ll receive the all latest updates as we learn more from our partner - - they are expecting that they will have a resolution to this issue today. We deeply apologize for the inconvenience.
resolved Feb 26, 2025, 12:13 AM UTC

This incident has been resolved.

Read the full incident report →

Notice July 23, 2024

Number Provisioning Issues

Detected by Pingoru: Jul 23, 2024, 10:34 PM UTC
Resolved: Jul 24, 2024, 01:57 PM UTC
Duration: 15h 23m

Timeline · 2 updates

identified Jul 23, 2024, 10:34 PM UTC

An outage with a core industry entity is causing delays with the provisioning of local numbers for texting. Voice services are not affected. We recommend that you refrain from switching SMS service to a new number at this time, if you have an existing number that is already live. We will share more information as soon as we've received an update from our industry partners.
resolved Jul 24, 2024, 01:57 PM UTC

The provisioning outage has been resolved. Thank you for patience.

Read the full incident report →