CallFire experienced a major incident on September 17, 2014, lasting 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Sep 17, 2014, 11:19 PM UTC
CallFire Legacy system (also known as CF2) will be undergoing necessary emergency maintenance. This will affect all products on our legacy platform: Voice Broadcast, Cloud Call Center, Call Track & Text Messaging. This is to resolve the issues that both the Voice Broadcast and CCC products have faced on that platform.
- in progress Sep 17, 2014, 11:30 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Sep 18, 2014, 12:04 AM UTC
This issue has been resolved. All components on the legacy platform are functioning normally.