CallFire incident

CallFire Maintenance

Minor Resolved View vendor source →

CallFire experienced a minor incident on September 23, 2014, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2014, 09:03 PM UTC
Resolved
Sep 24, 2014, 09:51 PM UTC
Duration
1d
Detected by Pingoru
Sep 23, 2014, 09:03 PM UTC

Update timeline

  1. scheduled Sep 23, 2014, 09:03 PM UTC

    This is a continuation of the previous maintenance window.

  2. in progress Sep 23, 2014, 09:15 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress Sep 24, 2014, 12:03 AM UTC

    The team is currently resolving issues that are cropping up due to the new install. During this time, there will be issues with UI responsiveness and other issues across all products. There is currently no ETA.

  4. monitoring Sep 24, 2014, 08:54 AM UTC

    The Engineering teams completed an exhaustive deploy and worked out many issues and load tested the system with up to 5000 concurrent outbound calls and 1500 concurrent inbound calls. The system is going to be actively monitored for the next 24 hours before closing this maintenance window.

  5. completed Sep 24, 2014, 09:51 PM UTC

    The scheduled maintenance has been completed.