Callbridge incident

Some callers unable to join conferences

Minor Resolved View vendor source →

Callbridge experienced a minor incident on July 18, 2018 affecting Join Calls by Internet and Join Calls by Phone, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2018, 11:19 PM UTC
Resolved
Jul 19, 2018, 12:07 AM UTC
Duration
48m
Detected by Pingoru
Jul 18, 2018, 11:19 PM UTC

Affected components

Join Calls by InternetJoin Calls by Phone

Update timeline

  1. identified Jul 18, 2018, 11:19 PM UTC

    We have identified an issue preventing some callers from joining conferences both by phone and by internet. Our developers are currently investigating and hope to have a fix in place soon.

  2. resolved Jul 19, 2018, 12:07 AM UTC

    As of 23:35 UTC, all calls are again completing successfully.