Callbridge incident

Joining Calls by Internet Currently Unavailable

Critical Resolved View vendor source →

Callbridge experienced a critical incident on July 27, 2018 affecting Join Calls by Internet and Online Meeting Room and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2018, 10:05 PM UTC
Resolved
Jul 27, 2018, 10:19 PM UTC
Duration
13m
Detected by Pingoru
Jul 27, 2018, 10:05 PM UTC

Affected components

Join Calls by InternetOnline Meeting RoomVideo ConferencingScreen SharingDocument Sharing

Update timeline

  1. investigating Jul 27, 2018, 10:05 PM UTC

    It has come to our attention there is an issue preventing hosts and participants from joining calls over the internet. We are actively investigation and will provide an update as soon as it is resolved.

  2. resolved Jul 27, 2018, 10:19 PM UTC

    Our Operations team identified and resolved issues related to joining calls by internet. All services have returned to normal.