Callbridge incident

iOS App Intermittent Audio Issues

Minor Resolved View vendor source →

Callbridge experienced a minor incident on March 11, 2019 affecting Mobile (iOS / Android) Apps, lasting 52d 10h. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2019, 01:05 PM UTC
Resolved
May 02, 2019, 11:53 PM UTC
Duration
52d 10h
Detected by Pingoru
Mar 11, 2019, 01:05 PM UTC

Affected components

Mobile (iOS / Android) Apps

Update timeline

  1. identified Mar 11, 2019, 01:05 PM UTC

    For some participants who join conferences via our iPhone or iPad app, the audio will very briefly drop out for roughly one second. This will happen only when your phone auto locks. To prevent this, you can extend the length of time before your phone auto locks.

  2. resolved May 02, 2019, 11:53 PM UTC

    This incident has been resolved.