Callbridge incident

Conferencing services are experiencing technical difficulties

Major Resolved View vendor source →

Callbridge experienced a major incident on July 22, 2019 affecting Join Calls by Internet and Existing Account Logins, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2019, 08:28 PM UTC
Resolved
Jul 22, 2019, 09:09 PM UTC
Duration
41m
Detected by Pingoru
Jul 22, 2019, 08:28 PM UTC

Affected components

Join Calls by InternetExisting Account Logins

Update timeline

  1. investigating Jul 22, 2019, 08:28 PM UTC

    We are currently investigating issues with online and phone access. We will update you as soon as possible.

  2. investigating Jul 22, 2019, 08:34 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 22, 2019, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2019, 09:09 PM UTC

    Full services are now restored. We apologize for any inconvenience.