Callbridge experienced a critical incident on July 21, 2020 affecting Video Conferencing, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Video Conferencing
Update timeline
- investigating Jul 21, 2020, 07:11 PM UTC
The web conferencing service is currently experiencing an issue with video. Both the site and app are affected, audio is unaffected, but no video is being displayed. Note that your telephone conferencing services have NOT been impacted in any way.
- investigating Jul 21, 2020, 07:15 PM UTC
We are continuing to investigate this issue.
- resolved Jul 21, 2020, 07:44 PM UTC
This incident has been resolved.