Callbridge experienced a minor incident on September 27, 2021 affecting Join Calls by Internet and Join Calls by Phone and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Join Calls by InternetJoin Calls by PhoneOnline Meeting RoomMobile (iOS / Android) Apps
Update timeline
- identified Sep 27, 2021, 01:41 PM UTC
We are currently experiencing technical difficulties with dial-in audio connecting with web audio. Calls with internet callers only and dial-in callers only are NOT affected, this only applies to meetings with both dial-in and internet callers. We are diligently working to resolve this issue.
- resolved Sep 27, 2021, 02:46 PM UTC
Service is now fully restored as of September 27th, 2021, at 10:45 AM Eastern.