Callbell incident

Media send failing (error 500) - WhatsApp Cloud API

Minor Resolved View vendor source →

Callbell experienced a minor incident on June 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 03:36 PM UTC
Resolved
Jun 16, 2026, 03:36 PM UTC
Duration
—
Detected by Pingoru
Jun 16, 2026, 03:36 PM UTC

Update timeline

  1. resolved Jun 16, 2026, 03:36 PM UTC

    Type: Incident Duration: 1 hour and 42 minutes Affected Components: WhatsApp Integration Jun 16, 17:12:03 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 16, 17:12:10 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 16, 17:18:08 GMT+0 - Resolved - This incident has been resolved. Jun 16, 15:36:29 GMT+0 - Investigating - Meta Cloud API is having issues in sending medias. We are currently investigating this incident. For updates check