Callbell incident
Media Send Impacted (Gupshup Integration Only)
Callbell experienced a minor incident on March 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 07, 2025, 02:29 PM UTC
Type: Incident Duration: 3 hours and 51 minutes Affected Components: WhatsApp Integration Mar 7, 14:29:24 GMT+0 - Investigating - One of out WhatsApp Business Providers, Gupshup, is experiencing issues with Media (). We are currently investigating this incident. Mar 7, 18:20:19 GMT+0 - Resolved - Gupshup solved the issue, new media will work as expected. Older media will be recovered and showed on the platform. This incident has been resolved.