Calibre incident
Website and documentation unavailable to certain visitors
Calibre experienced a minor incident on April 14, 2020 affecting Sydney and Application and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2020, 01:38 AM UTC
We are currently investigating a partial outage to our marketing site and documentation which might be unavailable to some visitors. We will provide more information as soon as we identify the issue. The Calibre application, tests and APIs are NOT affected—your monitoring is running uninterrupted.
- monitoring Apr 14, 2020, 01:47 AM UTC
Website access is restored. We are further monitoring the availability to ensure the issue is fully resolved.
- resolved Apr 14, 2020, 02:32 AM UTC
Partial unavailability of our website and documentation was caused by elevated error rates in the SFO1 region of our infrastructure provider. The issue persisted for 28 minutes (01:26 — 01:54 UTC) during which you might have experienced limited availability and timeouts of mentioned sites.